Senior Airman Arika Hoffman
Senior Airman Arika Hoffman, a client systems technician assigned to the Ohio Air National Guard’s 180th Fighter Wing, troubleshoots a computer, April 10, 2019. As a client systems technician, Arika’s primary role is to assist unit members with various IT, or information technology, related questions or problems. She assists with setting up user accounts, installing drivers, fixing printers and helping members navigate through basic troubleshooting processes. (Air National Guard photo by Senior Master Sgt. Beth Holliker).